Privacy Policy — Metabol Gel
Overview
Metabol Gel respects your privacy regarding any information we may collect from you across our website and related services. We only request personal information when it's needed to provide a service to you, and we collect it by fair and lawful means, with your knowledge and consent where applicable.
We protect stored data using commercially acceptable measures to help prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification.
Data We May Collect
- Identification and contact data (e.g., name, email, phone number)
- Purchase and payment-related information (e.g., order details, transaction status)
- Access and usage data (e.g., login/access logs and interactions in the member area)
- Technical data (e.g., device/browser data, cookies or similar technologies)
Why We Collect This Data
- To deliver access to the Metabol Gel member area (webapp) and its content
- To provide customer support and respond to requests
- For billing, fraud prevention, and transaction management
- For essential service communications (e.g., purchase confirmation, access instructions)
Legal Bases (LGPD)
When applicable under Brazil's LGPD, processing may be based on:
- Contract performance (LGPD, Art. 7, V) to provide the digital product/service
- Consent when required for specific purposes
- Legitimate interest in limited cases (e.g., security, fraud prevention), when applicable
Data Sharing
We do not sell personal information. We may share data with trusted third parties only as needed to operate the service, such as:
- Payment processors and checkout providers
- Infrastructure providers (hosting, email delivery, analytics/security tools)
- Authorities when required by law
Cookies
We use cookies and similar technologies to improve your experience and support site functionality. You can disable cookies in your browser settings; however, this may reduce or break certain features of the site.
Third-party cookies may be used in specific cases by trusted providers.
External Links
Our website may link to external sites that are not operated by us. We have no control over their content and practices, and cannot accept responsibility for their privacy policies.
Your Choices
You may refuse to provide personal information, with the understanding that some services (such as access delivery or support) may not be possible.
Email Communications: If you wish to unsubscribe from our email communications, simply reply to any email you receive from us with the message "cancel e-mails" and we will remove you from our mailing list.
Contact
If you have questions about how we handle personal information, contact us at [email protected]
Policy effective date: 05 March 2026.