Refund Policy — Metabol Gel
This policy explains how refunds work for the Metabol Gel member area (webapp).
Guarantee Period
Eligibility window
You may request a refund within 60 days after payment confirmation.
Product type
Digital product with access delivered inside the seller's member area (webapp).
How to Request a Refund
Email
Subject line
Use: "Refund – Order #XXXX"
Include in your email
- Your full name
- Your purchase email
- Your order number
To avoid delays, please make sure the purchase email and order number are correct.
Refund Method and Timeline
Refund method
Refunds are issued to the same payment method used at checkout.
Processing time
After approval, refunds are processed within up to 7 business days.
Depending on your bank or card issuer, the posting time may vary.
Exceptions
Late requests
Refund requests submitted after the 60-day guarantee period are not eligible.
Accidental purchases
Accidental purchases follow the same process and the same 60-day deadline.